FAQs

Related Questions

We know patients often have questions about pharmacy services, prescriptions, vaccinations, and delivery. Here are some of the most common questions we receive at Regency Pharmacy.

Prescriptions & Medications

Yes. We offer blister packaging to help patients organize medications more easily and support better routine, safety, and peace of mind.
Yes. In addition to pharmacy and clinical services, we offer pet medications and supplies, home healthcare products, and select wellness support items.
We focus on personalized, patient-centred care. Our patients are treated with individual attention, clear communication, and the support of a trusted healthcare team that takes the time to know them and respond to their needs.

Call us at (416) 398-7000, visit us at 2737 Keele St, Unit 101, or ask about our refill reminders. We prepare refills quickly, and free home delivery is available if you cannot come in.

In many cases, Ontario pharmacists can provide an emergency supply of eligible maintenance medications while your prescription is renewed. Bring your medication bottle or pharmacy details and speak with our pharmacist.

Vaccinations & Flu Shots

Yes. Regency Pharmacy provides flu, COVID-19, shingles, RSV, pneumonia, and certified yellow fever vaccination services. Contact our team to confirm availability or book an appointment.
Yes. Regency Pharmacy offers customized on-site flu clinics for local businesses, workplaces, and community organizations. Please contact us to discuss your needs and scheduling options.

Walk-ins are welcome during flu season, and booking ahead helps us reduce your wait. Call (416) 398-7000 to check same-day availability.

Travel Health

Yes. We provide travel health consultations and destination-specific vaccines, including yellow fever vaccination services. Book before your trip, because some vaccines need time to take effect.

As early as possible before your trip. Booking early leaves time to review your itinerary and complete any vaccine series. Even if your departure is close, a consultation can still help you travel more safely.

Delivery & Prescription Transfers

Yes. Regency Pharmacy offers free prescription delivery to help make medication access easier and more convenient for our patients. Contact our team to confirm delivery availability in your area.

Yes. Our team can help you transfer your prescriptions and make the process simple and stress-free. We’re happy to guide you through each step and ensure your medication care continues without interruption.

We deliver prescriptions free of charge across North York, Downsview, and nearby Toronto neighbourhoods. Ask our team whether delivery is available to your address.

Minor Ailments & Clinical Services

We offer a wide range of pharmacy services, including minor ailment prescribing, emergency prescribing, medication reviews, smoking cessation counselling and prescribing, compounding, and medication management support.

Ontario pharmacists can assess and prescribe for eligible minor ailments such as pink eye, urinary tract infections, cold sores, and insect bites. Visit us or call to ask whether your concern qualifies.

Yes, minor ailment assessments are covered by OHIP for eligible Ontario residents with a valid health card. Bring your health card and a list of your current medications to your visit.

What Our Patients Say

Patients choose Regency Pharmacy because they feel genuinely cared for, heard, and supported. Read what our patients have to say about their experience with our team.

Health Resources & Community Updates